Privacy Policy

1. Information We Collect

Just as a 3D modeler gathers various assets to create a cohesive digital world, we collect different types of information to shape your educational experience:

1.1 Information You Provide

These are the digital elements you consciously share with us, forming the foundation of your presence in our creative community:

• Account Information: Your name, email, password, profile picture, and professional background—the digital armature upon which your learning identity takes form.
• Payment Details: Financial coordinates necessary for transactions, secured with encryption protocols that function like digital vaults.
• Course Creations: Projects, assignments, and portfolio pieces—the digital artifacts that chronicle your creative evolution.
• Communications: Messages sent through our platform or to our team—the conversational topology connecting you to our creative ecosystem.
• Survey Responses: Feedback and preferences that help us sculpt our educational approaches to better serve your creative aspirations.

1.2 Information Collected Automatically

Like ambient occlusion that adds depth to 3D scenes, these data points are gathered through your interaction with our platform's architecture:

• Usage Data: Course engagement patterns, completion rates, time spent on modules—the digital footprints revealing your learning journey's unique path.
• Device Information: Operating system, browser type, hardware specifications—the technical canvas upon which your educational experience unfolds.
• Log Data: IP addresses, access times, error reports—the technical diagnostics that help us maintain the structural integrity of your learning environment.
• Location Data: Approximate geographical coordinates derived from IP addresses—spatial context that helps us tailor content to regional educational standards.
• Cookie Data: Preferences, session states, and analytics identifiers—digital memory nodes that maintain continuity in your learning experience. For details, see our Cookies Policy.

1.3 Information from Third Parties

External digital elements that complement our understanding of your creative identity:

• Social Login Data: When you connect through platforms like Google or Facebook—integration points that streamline your access to our creative ecosystem.
• Payment Processors: Transaction confirmations and billing details—secure financial channels that support your educational investments.
• Analytics Partners: Aggregated usage patterns and demographic insights—contextual understanding that helps us refine our educational design.

2. How We Use Your Information

Your information forms the essential geometry of our relationship. We transform these digital elements into meaningful experiences through these carefully designed processes:

2.1 Educational Experience

• Personalizing course recommendations based on your interaction patterns and stated goals
• Adapting learning materials to your demonstrated skill level and progress
• Facilitating meaningful connections with instructors and fellow creative explorers
• Providing constructive feedback on your submitted projects and creative works

2.2 Platform Operations

• Processing transactions and managing subscription lifecycles
• Authenticating your identity and securing your account
• Diagnosing technical issues and optimizing platform performance
• Communicating essential updates and service notifications

2.3 Platform Enhancement

• Analyzing usage patterns to refine our educational architecture
• Developing new courses based on identified learning needs and interests
• Improving user interface elements based on interaction data
• Conducting research to advance digital creative education methodologies

2.4 Marketing Communications

• Sharing relevant course recommendations aligned with your creative trajectory
• Notifying you of special events, webinars, and learning opportunities
• Inviting participation in creative challenges and community initiatives
• Re-engaging dormant accounts with personalized learning pathways

3. How We Share Your Information

Your information moves through carefully designed channels, each constructed with specific data protection architectures:

3.1 With Service Providers

Specialized partners who extend our platform's capabilities, each bound by contractual data protection frameworks:

• Cloud Infrastructure: Secure digital environments that host our platform and your creative works
• Payment Processors: Financial gateways that securely handle transactions
• Email Services: Communication channels that connect you to important updates and feedback
• Analytics Tools: Insight engines that help us refine your learning experience
• Customer Support: Assistance interfaces that address your questions and concerns

3.2 With Educational Partners

Creative collaborators in our educational ecosystem:

• Instructors: Access to your submissions and progress data to provide personalized guidance
• Industry Mentors: Portfolio visibility for feedback and professional development opportunities
• Educational Institutions: Completion data for certification or accreditation purposes, when applicable

3.3 For Legal Compliance

Circumstances where disclosure is architecturally necessary:

• To comply with applicable laws and regulatory frameworks
• To respond to valid legal processes, such as court orders or subpoenas
• To protect our legal rights, privacy, safety, or property
• To investigate potential violations of our Terms of Use or platform security

3.4 Business Transitions

In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the organizational restructuring, subject to the same privacy protections and with appropriate notification.

3.5 With Your Consent

Additional sharing occurs only with your explicit permission, functioning as a user-controlled gateway to expanded data interactions.

4. Data Retention and Security

4.1 Data Retention

We preserve your digital footprint for precisely as long as necessary to fulfill the purposes outlined in this policy, considering:

• Your active engagement with our platform
• Legal and regulatory requirements
• Legitimate business operations and continuity
• Potential dispute resolution needs

You may request deletion of your account and associated data at any time, initiating a cascading removal of your digital presence from our systems, with exceptions only where legally required retention supersedes deletion rights.

4.2 Security Measures

We implement layered security architecture to protect your information:

• Technical Safeguards: Encryption protocols, secure socket layers, firewalls, and intrusion detection systems
• Physical Safeguards: Controlled access to data centers and secure disposal methods
• Administrative Safeguards: Employee training, access limitations, and regular security audits
• Ongoing Monitoring: Continuous surveillance for unauthorized access attempts and vulnerability testing

While we implement advanced security measures, no digital transmission or storage system can guarantee absolute security. We commit to swift notification in case of any security incident affecting your personal data, in accordance with applicable laws.

5. Your Privacy Rights

Within our digital atelier, you maintain creative control over your personal information through these rights:

5.1 Access

You may request a comprehensive view of the personal data we've collected about you—a digital mirror reflecting your presence in our educational ecosystem.

5.2 Correction

Like refining a 3D model, you may update or correct inaccuracies in your personal information to ensure your digital representation remains precise.

5.3 Deletion

You may request erasure of your personal data, initiating a digital dissolution of your information from our systems, subject to legal retention requirements.

5.4 Restriction

You may request limitations on how we process certain aspects of your information, creating boundaries within your digital profile.

5.5 Portability

You may request transfer of your data to another service or directly to yourself in a structured, machine-readable format—facilitating the migration of your digital identity.

5.6 Objection

You may contest certain processing activities, particularly those based on legitimate interests or for marketing purposes, establishing personal preference boundaries.

5.7 Consent Withdrawal

Where processing is based on consent, you may revoke this permission at any time, functioning as a dynamic recalibration of your privacy preferences.

5.8 Exercising Your Rights

To activate any of these rights, contact us at info@klexax.website. We will respond to your request within 30 days, extending to 60 days for complex requests with appropriate notification.

If you feel your privacy rights have not been adequately addressed, you may lodge a complaint with your local data protection authority, such as the Office of the Privacy Commissioner of Canada.

6. International Data Transfers

Our digital ecosystem spans geographical boundaries, occasionally necessitating the transfer of your information across international borders. When your data journeys beyond your local jurisdiction, we ensure its protection through:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent protection standards
• Privacy Shield certification where applicable
• Additional safeguards tailored to specific jurisdictional requirements

These mechanisms function as protective frameworks ensuring your information receives consistent protection regardless of its geographical location within our global digital architecture.

7. Children's Privacy

Our educational platform is designed for users 16 years of age and older. We do not knowingly collect personal information from individuals under 16. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us immediately at info@klexax.website to initiate data removal.

For specialized educational programs designed for younger students, we implement additional protection layers and require explicit parental consent, creating a secure digital environment appropriate for developing creators.

8. Changes to This Policy

Like an evolving digital creation, our Privacy Policy may undergo refinement over time. We will post updates on this page with a revised "Last Updated" date at the top. For significant changes that materially alter your privacy relationship with us, we will provide more prominent notice through:

• Email notifications to registered users
• Platform announcements before implementation
• Temporary site notices highlighting key changes

We encourage periodic review of this policy to maintain awareness of how we safeguard your digital presence within our creative educational ecosystem.

9. Contact Information

For questions, concerns, or to exercise your privacy rights, please reach out to our dedicated Privacy Team:

We are committed to addressing your privacy inquiries with the same creative attention we bring to our 3D modeling education, typically responding within 2 business days.